Privacy Policy

1. Executive Overview & Commitment

At Teachion Technology Pvt Ltd (referred to as "Teachion", "we", "us", or "our"), safeguarding your digital trust and proprietary information is fundamental to how we engineer software and manage digital assets. This Privacy Policy outlines our transparent protocols concerning the collection, storage, and processing of information collected through our official portal (digitalteachion.in) and client consultation workflows.

2. Information We Collect

We collect only the minimum necessary information required to formulate technical project proposals and deliver contracted digital services:

• Direct Contact Data: Name, corporate email address, direct phone/WhatsApp number, organization name, and project specifications submitted via our discovery forms.
• Technical Diagnostic Logs: Anonymized IP addresses, browser client fingerprints, referring URLs, and system timestamps logged solely for cybersecurity defense and server performance monitoring.
• Non-Disclosure Project Files: Wireframes, architectural briefs, and digital assets shared during client onboarding, protected by binding Non-Disclosure Agreements (NDAs).

3. Purpose of Processing & Utilization

Your data is processed strictly for legitimate commercial and technical operations:

• Formulating itemized technical proposals, scope documents, and software estimates.
• Executing contracted web development, technical SEO audits, and marketing campaigns.
• Communicating emergency server maintenance alerts, SLA updates, and project milestones.
• Complying with statutory tax, audit, and legal obligations under Indian law.

We never sell, lease, or monetize client or prospect contact data to third-party ad brokers.

4. Data Storage & Security Controls

All customer records and technical credentials are encrypted both in transit (TLS 1.3 / SSL) and at rest on secured enterprise servers. We employ strict role-based access control (RBAC), parameterized SQL queries preventing database injection, and periodic vulnerability audits.

5. Third-Party Integrations

Depending on your contracted services, our systems interface with trusted enterprise providers including Google Cloud, Meta Developer APIs, WhatsApp Cloud API, and Indian banking gateways (Razorpay/UPI). These processors maintain strict PCI-DSS and ISO 27001 certifications.

6. Your Data Rights

You retain the right to inspect, rectify, or request complete erasure of your personal contact records from our active CRM systems. To exercise your rights, transmit a formal request to our privacy desk at info@digitalteachion.in.